ABOUT ME
Hello.
I'm Nikki Bussard, and I specialize in combining business strategy, human-centered design, and behavioral science to deliver services that drive meaningful impact. My work focuses on enhancing well-being and boosting productivity through widely adopted solutions that people genuinely value.
EXPERTISE
RESEARCH
From user interviews and diary studies to surveys, data analyses, usability tests, literature reviews, and competitive audits, I use research to deeply understand the problem and ensure services are useful, usable, and widely adopted.
STRATEGY
It's not enough to have a great product or fill a needed niche. The right strategy, based on business goals and grounded in behavioral science, ensures high engagement from users and a sustainable organizational model to support your product or service.
DESIGN AND IMPLEMENTATION
Working with stakeholders, I design front-stage and back-stage services, processes, systems, and policies. Deliverables range from service blueprints and wireframes to roadmaps, learning agendas, change management plans, and training.
Companies I've Worked With
GET IN TOUCH
Let's talk! To learn more about how I can help your business and to receive the password to view my work, drop me a note here.